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How It Works

Ordering & Delivery

Here's how ordering from Optimax works β€” from browsing to receiving your instruments.

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1. Create an Account

Sign up for free to view trade pricing on all products.

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2. Browse & Add to Cart

Add the pliers, cutters or instruments you need to your cart.

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3. Submit Your Order

Provide your contact and practice details β€” no payment is taken at this step.

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4. Receive a Quote & Invoice

Our team confirms pricing and stock, then emails you an invoice.

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5. Pay by Bank Transfer

Pay the invoice via bank transfer using the details provided.

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6. Delivery

Your order is dispatched once payment is received. Delivery times vary by location.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, contact us within 14 days of delivery and we'll arrange a replacement or credit.

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